Ethical Consulting 2024
ethical consulting summary
international consulting and logistics of tax, payment, legal
bug spray pricing: sense of a difficult client, add a 20% pain in the ass fee
IP, process and deliverables; how to clarify DoD?
roadmap network: liberatory consulting
collaboration: trust, trusting and verification of labour
community of practitioners: group of local consultants forming as a community of practice
spend most time in the agreement phase: mental health support for clients and how boundaries must be protected through a contract practices
doing this work within capitalism and capitalism doesn't give an F
ethical consulting notes
CRM consulting:
- 3-4 years
- largish orgs
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- communications
- 1 year
cycles of full time to consulting contracting
--- entrepreneur
- foundations,
- product dev consulting
- new
- how contribute more, learn about the ecosystem
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accidental consultant
- 6 years
- design a business and changing field and reflecting new phases of how to structure consulting
- finding communities of support
- pricing: is there a foundation rate?
- less
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--- internal consulting
- firms and internal consulting in consulting firms
- client
- knowledge management, systems design,
- human centered research
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10 years
- independently helping orgs and universities
- ngos,
- digital tech, indicators for state funding
- workshop based trainings for groups to do
critical digital education practices
- time limited
- project management
- collaborating with diff stakeholders
international consulting and logistics of tax, payment, legal
venders, short/long term clients
- intentionally working with specific communities and sectors proactive
bridge between client and vender
cycles of starting and re-starting
pricing
Pricing --- never regretted raising rates
undervaluing labour: self undervaluing
bug spray pricing: sense of a difficult client, add a 20% pain in the ass fee
how to bring people into projects when charging more, hiring support
collaboration: trust, social network, what is the task or piece of it; example of social media campaign
crappy client
sales process and securing clients values aligned
finding a number a closing
book: flawless consulting: peter block
IP, process and deliverables
- how to clarify DoD?
- trusting and verification of labour
get stakeholder to tell you what the problem is
- agree on what is to be solved?
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stage of getting clarity of what the person/client needs
- discovery research, phase: wanting a client who to work with and give over the strategy as part of building the relationship
discovery: here's the process, steps we'll take to do the project
productize service: reproducible framework to apply to multiple contracts/clients
no: came for consul, gave wise consul and then recommend others to talk with to
- waterwheeling client service
- handoff: may not know the actual person, reputation but not verification, social network groups of consulting
community of practitioners to provide referrals
referred significant amounts of business
- the labour of finding who is the best fit for the client
referrral fees:
- example of a creative agency
ethicially referring
- recommendation is not a guerrentee of hiring
how capitalism is non transparency and not over complicating the realtities
how many tech
red alert pricing or no go line
small step projects
learning objective
institute for NP consulting
compass point
spend most time in the agreement phase
scope creep
contracts: you are expacting to work as many hours
IP in the contracts
iterations of documents
feedback, rates for how many iterations of editing, design
discovery phase: "dating" using that
3 revisions
work beyond this will be subject to my usual rate (pass 3 drafts etc)
hours outside of time scope
group of local consultants forming as a community of practice
resource:
- roadmap network: bipoc/w lead org consulting and leadership for grassroots consultants
- moving towards becoming a resource
liberatory consulting
values align
uptima
- course of learning for is this the right practice/
- peer accountability: esp around brand/storytelling of your offering
- holistic approach to business
short term
healthy boundaries
fees
going to therapy and mental health support for clients and how boundaries must be protected through a contract
practices
milestones of implementation
how does "in kind"
comp pro bono work: feeling out the org, initial relationship and contract negotiation
- practical implementation of that process
- deadlines and in order to achieve impact
- when don't achieve milestones
- only do enough they can write off
cost for services estimate for everyone
- receipts for in kind///product
- invoice with a discount: put the rack rate and line item for the discount