Best Practices in Tech Capacity Building Trainings

facilitated by Beth Kanter and John Kenyon

Overview

Dividing into three categories - before, during and after

Burning questions in the different categories (see post-its)

Information gathering, logistics, etc. planning, time spent on data gathering...

Surveys, or in real time at beginning of session.
Learners experience and attitude.
Prompts during session?
Check-ins during delivery of training.
Gathering via poll during webinar.
- Be prepared to branch based on poll.
- Baseline survey.
- Learning analytics.
Making it fun - incorporate humor, what not to do, Games.
Gallery walk.
Visualization galley with quiz.
Fishbowl.
Start with purpose, objectives, outcomes.

The person who has been told to attend the training.
If webinar, you can mute them, or knock them off line.
Ask who else is interested in that question or issue? If no one, then can defer to later.
Never get defensive.
Create time by re-articulating the question. Parking lot.

Be prepared to skip slides. And/or abandon agenda.

Follow-up.
Reflective practice, within the hour, what was meant to happen, what did happen, what surprised me.
Taking the easy path vs the most difficult.
Written evaluation, or pop quiz type, what have you learned.
Tweets plus storify.

Wrap-up: meta-reflection.