View source for Best Practices in Tech Capacity Building Trainings

facilitated by Beth Kanter and John Kenyon

==Overview==

Dividing into three categories - before, during and after

==Ice breaker== 

Burning questions in the different categories
(see post-its)

==Before==
Information gathering, logistics,  etc. planning, time spent on data gathering... 
* Surveys, or in real time at beginning of session. 
* Learners experience and attitude. 
* Prompts during session? 
* Check-ins during delivery of training. 
* Gathering via poll during webinar. 
** Be prepared to branch based on poll. 
** Baseline survey. 
** Learning analytics.
* Making it fun - incorporate humor, what not to do, Games. 
* Gallery walk. 
* Visualization galley with quiz. 
* Fishbowl.
* Start with purpose, objectives, outcomes.

==During and delivery==
===How to deal with difficult people=== 
* The person who has been told to attend the training. 
* If webinar, you can mute them, or knock them off line. 
* Ask who else is interested in that question or issue? If no one, then can defer to later. 
* Never get defensive. 
* Create time by re-articulating the question. Parking lot.
===Adapting agenda=== 
Be prepared to skip slides. And/or abandon agenda.
==After==
* Follow-up. 
* Reflective practice, within the hour, what was meant to happen, what did happen, what surprised me. 
*Taking the easy path vs the most difficult. 
* Written evaluation, or pop quiz type, what have you learned. 
* Tweets plus storify.

Wrap-up: meta-reflection.