View source for An Indaba update: Lessons learned in a Year

http://getindaba.org

People need help with structured data. 

Field contributors are busy people in busy working environments. They aren't going to read a manual. 

What comes out is scorecards: http://globalintegrity.org/report; 

Indaba is software as a service, Global Integrity uses it to aggregate reports from the field, but it is available to other users as well. 

Most organizations can't articulate their methodology; software developers often wind up helping organizations actually define an amorphous organizational workflow. That's a lot of work.