NGO workflows and how to choose your tools
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Introduction
Review of the work done in the Mapping_out_NGO_Workflows session on Day 2
Overview of key workflows emerged from discussions about technology infrastructure for NGOs
- Share a file internally with trusted colleagues
- Share a file externally with known organizations and allies
- Share a file publicly
- Set up a conference call
- Set up a 1:1 call
- Set up a webinar
- Set up an in person meeting
- Send an end-of-the-year donation-drive newsletter
- Author a grant proposal
- Compile the end of the year budget
Session Notes
Workflows taken as reference
- Share a file internally with trusted colleagues
- Share a file externally with known organizations and allies
- Share a file publicly
Steps included in these workflows:
- Coordinate document sharing
- Annotate/ comment on document
What are folks current using?
- Dropbox, Box.net
- Asana
- Trello
- Skype
- Slack messages
- Basecamp
- Google Drive
- GitHub
Values identified
- Privacy
- Security
- Anonymity
- Resiliency
- Sustainability
- Usability
- Accessibility
- Openness
Brainstorming: What questions should we ask?
- What is the tech literacy of participants?
- Who are the actual adversaries?
- Where are the files?
- What path do the files take?
- How do we manage usability and security?
- Who is watching?
- Is there a "fear factor" in adopting new technology? e.g. fear of learning new? e.g. fear of the tech itself?
- How do we determine/ maintain data integrity?
- What is the server configuration?
- What is the level of security culture (of the org)?
- What is the path to adoption (within an organization)?
- What factions are we dealing with?
- What belief structures are embedded in existing ways of working?
- What is the budget/ resources of the org?
- What is the level of security culture of the provider?
- What is the timeline/ time restraints?
- What is the bandwidth?
- Who needs what permissions?
- How many people need access?