https://devsummit.aspirationtech.org/index.php?title=DevSummit07:Where_Are_the_Biggest_Tool_Gaps%3F&feed=atom&action=historyDevSummit07:Where Are the Biggest Tool Gaps? - Revision history2024-03-28T09:56:47ZRevision history for this page on the wikiMediaWiki 1.35.1https://devsummit.aspirationtech.org/index.php?title=DevSummit07:Where_Are_the_Biggest_Tool_Gaps%3F&diff=1145&oldid=prevVivian: 1 revision imported2015-05-20T23:08:53Z<p>1 revision imported</p>
<p><b>New page</b></p><div>=== Facilitated by Laura Quinn, [http://www.idealware.org Idealware] ===<br />
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What software tools are most needed by different kinds of nonprofits? Where could additional software development have the most impact? We will brainstorm product and feature gaps across a variety of areas, discuss priorities, and begin to discuss how these gaps could be addressed.<br />
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Notes from Session<br />
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'''Gaps mentioned by the group'''<br />
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• Integration of platforms;<br />
• Hard for Nonprofits to know what software is available;<br />
• Accounting Software;<br />
• Lack of donor feedback model;<br />
• Inability to integrate or customize the tools to meet your needs;<br />
• Dashboard of all the things they are using/with one password to enter things;<br />
• Online backup solution;<br />
• Skill gap and lack of time to use tools that are available;<br />
• Affordable online community platform;<br />
• Finding the software that is out there;<br />
• Free super easy to use CRM for small nonprofits so they don’t have to customize a thing, and;<br />
• Directories of available software out there.<br />
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'''Gaps listed by function area'''<br />
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• Databases/Tracking;<br />
• Outcomes Measurement;<br />
• Integration of different tools;<br />
• Dashboard/Single Sign in;<br />
• CRM;<br />
• Communications/Donor Relationship Management;<br />
• Back end office, and;<br />
• One size fits all.<br />
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'''Backend Office Software Gaps/Problems'''<br />
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1. Accounting<br />
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• Lacking philosophical mindset in available tools;<br />
• Tools need to be able to operate on multiple operating systems;<br />
• Tools need to adapt to nonprofit specific services, and;<br />
• Hard to do Data Transfers.<br />
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2. Human Resources Systems<br />
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• There is perceived lack of systems that organizations with smaller staff can use.<br />
• Current systems don't seem to integrate with payroll services<br />
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3. Back-up solutions/Problems<br />
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• Many systems are not easy enough for nonprofits and it is easy to get the back-up wrong<br />
• Need better solution for small organizations<br />
• It is hard to trust many of the online hosted systems becuase don't know if they won't go away or share data.<br />
• Portability of back-up systems<br />
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'''Hosted Applications we trust'''<br />
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• Will defend against grunt intrusion;<br />
• Will stick around and be reliabile by nonprofits without expertise;<br />
• Will provide us with data security for putting docs online.<br />
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'''Communications and Donor Communication Cycles gaps'''<br />
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• Actual project information<br />
• Would like a Web-based tool;<br />
• Lack of connection with development projects and accountability;<br />
• Would like a web based solution for accessibility and the ability to tell the donor where their money is going;<br />
• Many tools lack usability and training as well as open documentation;<br />
• Many tools are not visibile;<br />
Would like an online service to learn about open source info and,or – videocasts, tutorials.<br />
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'''Troubleshooting networks'''<br />
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-Should be readable by nonprofits without expertise<br />
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'''What’s needed for integration?'''<br />
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• Dashboard that allows small nonprofits to pick and choose what tools they want to use and services and not have to go site to site.<br />
• Single navigation bar to access all the tools<br />
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'''Next Steps/Possible Solutions'''<br />
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• Gaps of knowledge—need to research what exists in these spaces and what software is going in the right direction;<br />
• There are skills gaps with people within nonprofits to be able to utilize the software—there needs to be consulting, and they need to be provided more information;<br />
• Need a central spot marketplace for nonprofit software needs which can reach students, OS communities companies, foundations, and also provide a volunteer user perspective;<br />
• Provide Methods to help people formulate questions – chat/video;<br />
• Some sort of chart and pricing structure;<br />
• Publish need for data privacy pledge.<br />
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'''Finding Nonprofit Software'''<br />
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• Show software features/GND;<br />
• Provide software peer review –who’s using what;<br />
• Allow a place for community/conversation.<br />
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A working group was formed to move this process forward to possibly create the “nonprofit software marketplace”. Interested, contact laura at idealware dot org</div>Vivian