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Grant tells of Exygy of trying to do agile for their client services
- Hit some bumps. Focused too much on the practices instead of the principles.
- Tries pair programming, improved code quality but not value delivery
- Instead of code quality, talk about code scalability
- Developing a set of best practices to support agile principles
- Genevieve is working with nonprofits to focus on outcomes
- Creating an iterative process has been most impactful on project management
- When doing services, salespeople should sell the process not solutions
- Using pivotal tracker forces some process on you
- The concept of a backlog and working on the most important thing has been powerful
- What to do if the clients priorities don't make sense?
- Clients jump to the very end sometimes.
- Agile says that you should have a product owner
- Exygy pairs one client representative with one staff guide
- Mike thinks ownership is more about owning the process to build consensus
- It really depends on the client
- Tread lightly with people's emotions about their projects
- Agile is a toolbox, pull practices out as needed
- Have the designer talk to developers earlier in the process
- Screen early and often to identify problems when they are manageable
- Leading an org is like playing an organ, you need to move all the levers
- Micro and macro viewing is important
- Keep breaking things down as much as possible
- Mike likes using Epics in JIRA to break things down by area
- Kanban is a practice/philosophy. The source of active/backlog/icebox columns
- Your work in progress only has three things in it at a time
- Trello is a very simple implementation
- Lean Kit is a simple Kanban board
- Retrospectives are important. Review after every iteration.
- Ask yourself "is this working?"
- Ask the team for:
- likes of what is working well
- wishes for improvements
- wonders / questions
- Wiping the slate clean is a huge benefit of iterations
- Product road maps are the worst. Projects are not a highway.
- Product terrain maps are better, list obstacles and destination but keep exploring
- Get a big win early to get people on board with an iterative process
No perfect tool, and even if there was it will not be when your process changes
- Reading: The Toyota Way says problems are useful
- Tool: Stories On Board helps break things down
- Reading: Personal Kanban to bring it into your own life
- Tool: Workflowy lets you drill down