Using APIs to Collect Money Online
Notes
The cons of merchant accounts:
- you need to apply to get a merchant account via your bank
- some banks have high standards for whom they give an merchant account
- expensive and take a lot of time and effort to set up
- unless you are a big name, people don't want to give credit cards into your site
- people are taking advantage of credit card information more, so people are much more wary to give their numbers
- complicated because you need like 5-7 entities to make things work (merchant account, payment gateway processor, shopping cart, ssl certificate, web host)
- unless you have several hundred transactions a month it is not cheaper
Pros for Paypal:
- people like paypal and use it even though it is a pain in the ass
- even though they complain, they use it (3x as many)
- paypal has a lower dropout rate
- cheaper for smaller numbers of transactions
- just reased a brand new api, with micropayments, grouping transactions to differnt accounts
- winning solution for recurring payments, since it gives people over their subscription and no work for you
- stronger brand, people will choose it over Google Checkout
Cons to paypal:
- lots of differnt services, and no clear explination and
- they are not a bank, they are not legally obligated to give it to you immediatly
- they can arbitrarily do stuff like turn off your account or not give you your money
- limits to withdrawl amounts and such unless you upgrade to higher level business accounts
- customer support is not very helpful, sometimes need several calls
- Only the account holder can call support
- You need a paypal account to set up recurring payments
- at least four seperate product offerings and it is nearly impossible to figure out what they all do
- big donors have trouble using it, but they shouldn't be using any online system because of the fees
- can have suspicious bank activity, it's important to have a good relationship in your bank