Developing meaningful virtual connections with remote work
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Solutions:
- Introduce care into the conversation
- Start all hands meetings with breakouts and a question prompt
- Moments of silence, etc to welcome something different -- invite different options. From phone call to other platforms to...
- Fun prompts introduce more humanity. Softer facilitation.
- Lean on remote tools even when in person -- in person is exhausting
Question: Where are the boundaries around work hours or vulnerable prompts? How do we establish and honor those?
- This is a job, it's not a capitalism free zone. Say this in a gentle and humane way though?
- Time zone expectations -- people have to give and get. It has to be balance.
- From Facilitative Leadership training from Interaction institute for social change: track outcomes by Purpose, Process and Relationships.
- When you accomodate time zones, etc take other time off.
- Leadership establishes the culture. Model what you want.
- As a leader -- make space for boundary negotiation. When in a cross time zone meeting, be aware of the time of day that people have.
- Articulate all the things, expectations especially about what is going to happen
- Some people have a hard time flexing. (Care might be a solution to helping them to do it)
- Not all prompts are welcomed or okay. Have a plan if you need to shift. Let people pass.
Question: What are the limits of care for each other? What about the person who doesn't show up at all? How much can we flex?
- Create clear expectations around outcomes. Hours worked, time to respond. Once its established, you have to commit to it.
- If you have to break the standards, explain why it is unique.
Big Question: How do we create psychological safety? With different working styles, learning methods?
- How you open the work experience matters, lots of convos
- Recording meetings, keeping good notes -- asynchronous process
- Open prompts allow for self regulation
- How do you know it is fall?
- What is one thing you have done to care for yourself today?
- Camera off is a useful option (or collective choice) to ease "Zoom fatigue"
- Give permission to be how you are. Go to the kitchen, stretch, whatever!
- Conflict resolution policy is the sewage system of organizations. Have one! It is a system.
- No agenda = no call!
- Harvard Business Review article -- three types of gathering (and matching tech): https://hbr.org/2022/09/3-types-of-meetings-and-how-to-do-each-one-well
- LIFE HACK: Run any paywalled article through the Internet archive to find a copy of it!
Question: How to build relationship outside of meetings?
- Group conversations for intentional cross collaboration
- Internal asynchronous practices to create a sense of whole people int he organization -- daily check-ins/check-outs for example
- Don't be afraid of the quick conversation to connect - 10 minutes, etc.
- Donut is an app for Slack that will make little connection points with someone, asynchronous or realtime